Draft and revise with Loop

Use this guide to create a new email with Draft with Loop or ask Loop to change an existing email or Studio content item.

Draft a new email

1. Open Emails and choose New Email.
2. If CopyLoop asks you to choose a brand, select the one for this email.
3. Select Draft with Loop.
4. Enter what you want the email to say.
5. Answer any follow-up question Loop displays.
6. Review the proposal and choose Create email draft. For a set of emails, each button is named Create email 1 of …, Create email 2 of …, and so on. Choose Dismiss to skip one.
7. Choose Open email, then continue in Compose, Details, and Review.

Creating the draft does not publish or send it.

Revise an existing item

1. Open the email or saved Studio content.
2. Open Loop. In an email, check the Email, Brand, and any selected Block at the top of the rail. In Studio, check the Content and Brand.
3. Describe the change you want.
4. Review the proposed edit.
5. Choose Apply, or choose Dismiss to keep the current version.
6. Check the result in the editor.

For example, Shorten the second section and leave the customer quote unchanged tells Loop which part of the current item to change and which part to keep.

If a proposal cannot be applied

The proposal card explains when it needs more information or cannot be applied. Common messages include:

• the proposal changed before the action finished
• the proposal is no longer available
• the proposal is no longer valid
• the current page does not support the requested action

Refresh the conversation when the message asks you to, or ask Loop to prepare the proposal again. Use the normal product screen when that action is not available in Loop.

Move from draft to delivery

To deliver a created email, open it in Emails, complete Details, open Review, send a test, and publish it. Then select the published email in a broadcast or automation.

Use Emails and reusable assets for publishing, then Send your first broadcast for delivery.