July 2026
Customer-first documentation
Section titled “Customer-first documentation”The documentation is now organized around three complete customer journeys:
- run email marketing
- work with the Loop agent
- connect customer data from websites, applications, WordPress, and Salesforce
Internal documentation-maintenance guidance was removed from the public site.
Expanded email marketing guidance
Section titled “Expanded email marketing guidance”New and rewritten pages cover:
- a safe email marketing quickstart
- reusable Emails and Broadcasts
- Contacts, Lists, Segments, and hygiene
- Automations and Forms
- Analytics and deliverability
- sending-domain and approval workflows
New Loop guidance explains context, conversations, proposals, applying or dismissing changes, and the boundary between preparing an email and authorizing delivery.
Integrations
Section titled “Integrations”New integration guidance helps customers choose among:
- application contact webhooks
- the CopyLoop Connector for WordPress or custom websites
- CopyLoop Forms
- Salesforce
- CSV import
The application guide includes server-side secret handling, durable delivery, idempotency, retry behavior, verification, consent boundaries, and production operations.