July 2026
Customer-first documentation
Section titled “Customer-first documentation”The documentation now groups pages around three parts of CopyLoop:
- run email marketing
- work with the Loop agent
- connect customer data from websites, applications, WordPress, and Salesforce
Internal documentation-maintenance guidance was removed from the public site.
Expanded email marketing guidance
Section titled “Expanded email marketing guidance”The email marketing section now covers:
- the email marketing quickstart
- reusable Emails and Broadcasts
- Contacts, Lists, Segments, statuses, and suppressions
- Automations and Forms
- Analytics and deliverability
- sending-domain setup and the Studio approval workflow
The Loop guides explain how the current page scopes a conversation, what proposal actions do, and the separate steps for publishing and delivering an email.
Integrations
Section titled “Integrations”The integration guides now help you choose among:
- the Application Sources API for identity, events, and consent evidence
- the CopyLoop Connector for WordPress or custom websites
- CopyLoop Forms
- Salesforce
- CSV import
The Application Sources guide includes the OpenAPI contract, server-side credential handling, durable delivery, receipts, idempotency, retry behavior, consent boundaries, and production verification.