Use Loop

Loop is CopyLoop’s assistant for creating and editing work. Open it from the page you want help with, describe the result you want, and review its proposal before anything changes.

Where to open Loop

Loop appears as a side rail on supported pages. You can also choose Draft with Loop after selecting New Email.

Where you open Loop determines what it can see:

• In an email, the top of the rail shows the Email and Brand. It also shows the Block when you selected one in the editor.
• In Studio content, the top of the rail shows the Content and Brand.
• In a create flow, Loop can prepare a new draft.
• On another supported page, the page and workspace set the conversation’s scope.

Send a request

1. Open Loop on the relevant page.
2. In an email or Studio content, check the item and brand shown at the top of the rail.
3. Enter the change or draft you want.
4. Answer a follow-up question if Loop needs another value before it can continue.
5. Review the response and any proposal card it creates.

A request can create a conversational answer without changing anything in CopyLoop. When an action is available, its proposal card provides the next button, such as creating a draft or applying an edit.

Create, apply, or dismiss a proposal

Choose the create or apply action on the proposal card to make the proposed change. Choose Dismiss to leave the current work unchanged.

After a create action, the card provides a link to open the new email, content item, or automation. After an edit action, check the updated content on the page.

If CopyLoop reports that a proposal changed, is no longer available, or is no longer valid, refresh the conversation and ask Loop to prepare it again.

Conversations and context

Choose New when you want a clean conversation. Continuing a conversation keeps its earlier messages available.

Loop can prepare an email draft, but it cannot send a broadcast from the conversation. Publishing the email and sending or scheduling the broadcast remain separate actions in Emails and Broadcasts.

Next, follow Draft and revise with Loop or see Loop context and proposals.