Loop context and proposals
The page where you open Loop sets the scope for its conversation. Loop shows a proposal card when it has a supported action for you to review.
Context in the Loop rail
Section titled “Context in the Loop rail”Open Loop from the page or item you want to work with:
- In an email, the top of the rail shows the Email and Brand. If you selected an email block, it also shows the Block.
- In Studio content, the top of the rail shows the Content and Brand.
- On another supported page, the page and workspace set the scope even when the rail does not show context labels.
If you want to work on another item, open that item before starting your request. Choose New to start a clean conversation.
Proposal states
Section titled “Proposal states”Loop returns ordinary messages for explanations and proposal cards for supported changes. A proposal can be:
- ready for you to create or apply
- waiting for another value
- unavailable because the action is not allowed on the current page
- applied, dismissed, or failed
The buttons depend on the action. A new draft shows a create action such as Create email draft. An email or Studio edit provides Apply and Dismiss. Dismissing a proposal leaves the item unchanged.
After creating a new item, use the open action on the completed card, such as Open email. A whole-document Studio edit asks for confirmation before CopyLoop applies it.
Stale or failed proposals
Section titled “Stale or failed proposals”If the underlying item or proposal changes before you act, CopyLoop asks you to refresh the conversation or prepare the proposal again. A failed card can show a retry action when retrying is available.
Creating or applying a proposal changes only the item named on the card. It does not publish an email, activate an automation, or deliver a broadcast.
See Use Loop and Draft and revise with Loop.